Parlay Privacy Policy
Effective Date: March 1, 2025
This Privacy Policy explains how Parlay (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you use our AI sales coaching platform (“Parlay”).
1. Information We Collect
We collect the following types of information:
User Information: Name, email address, password, company name, and other account details.
Sales Data: Audio recordings, call transcripts, sales notes, and related conversation metadata uploaded or recorded through Parlay.
Usage Data: Device information, log data, browser type, IP address, time stamps, and how you interact with Parlay.
Feedback & Scores: Performance scores, AI-generated feedback, and coaching recommendations tied to your account.
2. How We Use Your Information
We use your information to:Provide, maintain, and improve the Parlay platform.
Analyze sales interactions to deliver feedback, analytics, and personalized coaching.
Support your account and respond to inquiries.
Monitor and improve platform performance and security.
Meet legal or regulatory requirements.
3. Data Sharing & Disclosure
We do not sell your personal information. We may share information with:
Service Providers: Vendors who help us operate Parlay (e.g., cloud storage, analytics).
Team Admins: For enterprise accounts, sales leaders may access team-level performance data.
Legal Compliance: If required by law, regulation, or to protect rights and safety.
4. Data Security
We use industry-standard security measures (encryption, access controls, monitoring) to protect your information. However, no internet platform can guarantee 100% security.
5. Data Retention
We retain your data as long as your account is active or as needed to provide Parlay services. You may request deletion of your account and associated data by contacting us.
6. Your Rights & Choices
Access & Update: You can access or update your account information at any time.
Delete: Request deletion of your data by contacting support@goparlay.io.
Opt-Out: You may opt out of marketing communications at any time.
7. International Users
Your information may be transferred and processed in countries outside your own. By using Parlay, you consent to this processing.
8. Children’s Privacy
Parlay is not intended for children under 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app.
10. Contact Us
For any questions or requests regarding your privacy or data, contact us at:
support@goparlay.io
